We Don't Accept The Status Quo.
There is always a better way.
We believe in driving change, not merely embracing change
We believe a positive, lasting impact in any organization starts with a broad perspective of the problem followed-by relentless experimentation, continuous measurement, and feedback from real-world events.
“A lot of people in our industry haven’t had very diverse experiences. So they don’t have enough dots to connect and they end up with very linear solutions without a broad perspective of the problem. The broader one’s understanding of the human experience, the better outcome we will have.” – Steve Jobs
Frayed nerves and failed projects. That’s how we started. At a time of unprecedented distraction fueled by ever expanding to-do lists and the relentless deluge of data and platforms, the US knowledge workforce is stretched thin, critically thin. With teams spending upwards of 60% of their time on “work about work,” burn-out is rising and organizations are losing countless hours of skilled, strategic work required to deliver their highest and best value.*
Completing was born from the not so novel idea that it doesn’t have to be this way. There’s a better way. We aim to help organizations deliver ever growing value without all the ad hoc reaction, fire-drills, and overwhelm that too often damages morale and stops world-changing projects in their tracks. Our mission is to help teams make a greater impact sooner by leveraging sustainable work management practices.
*Anatomy of Work Index, 2021
–Taiichi Ohno, Founder of the Toyota Production System
Our Operating Principles
Individuals and interactions over processes and tools
Working solutions over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan