Frequently Asked Questions

Just about any project you can imagine, other than perhaps a high-speed, hyperloop from NY to Paris. Generally, we excel at digital projects such as front-end marketing, sales, business development and operations. Examples include  custom websites and web apps, start-ups and product launches, affiliate programs, book publishing, online courses and others; plus design related projects such as UX/UI, branding, advertising & influencer campaigns, newsletters, slide decks, collateral, content and other creative assets. We also excel at installing the technical systems and operating practices for building a scalable, self-managing business, including strategic advisory, business modeling, software development & configuration, process automation, systems integration, workflow design, project management, handbooks and standard operating procedures. This is a short list. To inquire about your project, reach-out and one of our project therapists (aka specialists) can quickly determine if we are a good fit for your project. 

Our services are best suited for entrepreneurs, business owners and executives who prefer to delegate their daily project duties to a skilled project manager who is accountable for driving daily progress. This generally involves projects requiring frequent communication and tight coordination between multiple people including and not limited to content, design, development and 3rd parties. 

Step #1: Send us a brief description of your project with your contact information.

Step # 2: We will schedule a time to learn about your vision and goals.  If you decide to take the next step, an initial fee equivalent to one month’s service is paid upfront for mapping and documenting your project. This is where we extract your vision into a detail development Roadmap. This process takes anywhere between a few days to a month, depending on the scope and complexity.   

Step #3:  Once your V1.0 Roadmap is completed with line-item requirements, roles, scope, list of deliverables, acceptance criteria, and estimated budget, development can begin. If you have your own development resources, your Completing V-PL will work directly with your existing team. If you don’t have a team, we’ll assemble one for you for the duration of your project. 

Step #4: Only after you approve your final project Roadmap & budget, will work begin. 

Every project is unique and there are several variables that influence timelines. Milestones are agreed-upon each week with defined commitments. Timelines become clearer once your V-PL sees how efficiently your project team is operating on a daily and weekly basis. When goals are clear, when decision-velocity is consistently high with few interruptions, your project will accelerate. If there are multiple stakeholders involved in the decision process, timelines will be impacted. Additionally, successful completion occurs sooner when teams are wholly focused on your project alone. This insures optimum sustained focus and attention. 

Once we have fully mapped-out your project in writing, we engage the creative and technical talent needed to complete the job. We review and help you negotiate each quote and helps you make the most informed decisions. You approve the final project requirements and budget prior to start of development. Straight-forward projects with high levels of certainty offer more predictable pricing than more complex projects with higher levels of uncertainty.

There is never any obligation to move forward with your project. Once we map your requirements into a completed, working Roadmap with an itemized budget, you have all the information you need to make a final go, no-go decision or hire another team to complete your project. We charge a flat-fee for advising and mapping, equivalent to one-month’s service. You can begin development at any future point.

Your V-PL reports to you. They meet with you weekly to assess progress, review priorities, make adjustments, and refine tasks in close coordination with your development team or 3rd party vendors.

Yes, your V-PL is capable of managing multiple projects simultaneously, however, because V-PLs operate on a fractional basis, rates are quoted based on the unique demands of each project and the skills and experience required. 

No. We charge a predictable flat monthly rate for guiding and leading your project, billed in 30-day cycles until your project is completed.

We’ve found a fixed-scope approach generally falls short of expectations, disappointing both stakeholders and development teams. During development, project needs and priorities often change mid-stream as business dynamics evolve and the environment shifts. Inevitably, deadlines become moving targets, teams enter “hair-on-fire mode” and the risk of project fatigue sets-in. Too often, the result is disruption, turnover, and loss of momentum while projects are redefined and new terms are quoted and agreed upon. We decided to remove this constraint in favor of a more flexible and sustainable Agile-based model that allows for frictionless adaptation at any point during development, an approach that embraces your changing requirements, even late in development. This allows stakeholders maximum flexibility to pivot on the fly as knowledge is gained from real world, on-the-ground events. Ultimately, projects are delivered sooner with less opportunity cost and a lower total cost while maintaining higher levels of productivity and cohesion.

Life happens. No project is immune and there are always speed bumps along the way. A little preparation, however, goes a long way. We maintain a pool of creative and technical talent that can often jump-in on a moment’s notice. Sometimes, however, we will need to screen and onboard a new team member during a project. This generally takes less than a week depending on availability, role requirements, and rates. 

We transfer your completed assets to you, at which point, you are free to take-over complete control of your project’s ongoing evolution. Or, we can help you manage your new assets under one of our Managed Services programs. That way, you can continue focusing on the things you do best.

V-PLs are project coordinators and managers charged with completing projects. They are not virtual assistants nor do they fill alternate roles within an organization. They have a singular focus to ensure your project is completed according to your vision and requirements. They define tasks in language development teams understand, assigning tasks accordingly and monitoring progress. They empower teams to consistently meet their commitments, removing barriers and optimizing workflows. When tasks fall behind, they identify the root cause and find creative solutions quickly. They review progress, verify quality, facilitate change and maintain alignment with business objectives. They guide teams to perform their best providing daily hands-on communication and support. They instill focus while minimizing distractions, managing conflict and fostering a positive, productive environment for all involved.