Frequently Asked Questions

We excel at strategic growth initiatives, creative and technical development, as well as operational efficiency related projects. Examples include business modeling, start-ups, product launches, and go-to-market projects. Development projects include front-end and back-end web development, UX/UI, software installation, systems integration, and process automation, as well as creative projects such as identity systems, marketing, branding, collateral, and content related projects. We also excel at installing the streamlined systems, workflows, and operating processes for managing growth, including automation, documentation, and standardized procedures for scale. To inquire about your next project or idea, drop us a line and one of our project therapists can quickly determine how we can help. 

Our services are best suited for founders, entrepreneurs, business owners and executives who prefer to delegate their daily project oversight to a skilled project manager who is accountable for driving daily progress. This generally involves projects requiring frequent communication and tight coordination between multiple parties both internal and virtual, including and not limited to content, design, development and other key functions. 

Step #1: Send us a brief description of your project.

Step # 2: We’ll schedule a time to discuss your vision and goals.  If you decide to take the next step, an initial fee is quoted upfront for developing your Project Roadmap. This is where we extract your vision into detailed development steps and ultimately into actionable tasks. This step can take a few days or longer depending on the scope and complexity of your project.   

Step #3:  Once your documented Project Roadmap is complete with line-item deliverables, scope, roles, acceptance criteria, and estimated budget, development can immediately begin. If you have an existing development team, we’ll embed into your current environment. If you need us to assemble a team for you, we’ll onboard the top-grade talent and skills to fulfill your vision and expectations. 

Step #4: Only after you approve your final roadmap, will work begin.

Every project is unique with variables that influence timelines. Milestones are agreed-upon each week with pre-defined commitments. Timelines become clearer once your Virtual Project Lead (V-PL) sees how fast the development team is accelerating. When weekly goals are clear, when decision-velocity remains high, when interruptions are few, your project will be completed sooner. If there are multiple stakeholders involved in the decision process, timelines will be impacted. Additionally, successful completion occurs sooner when teams are wholly focused on your project alone. This insures optimum sustained focus and attention over the course of the project. 

Once we’ve mapped your project in writing, we’ll compile a fully transparent, end-to-end estimate that covers the entire scope of work. Only after you approve the final estimate will development begin. 

There is never any obligation to start your project. Once we map your requirements into a completed, working roadmap with a written, itemized budget, you’ll have the information you need to make a final go, no-go decision or to hire another team. If you don’t already have your project mapped, we charge a one-time fee resulting in your written Roadmap. As mentioned, this step can take as little as a few days or longer depending on the project’s scope and complexity. You are free to begin development with us or someone else at any point once your project requirements are documented and your Roadmap delivered.  

Your V-PL reports to you. They meet with you weekly to assess progress, review priorities, make adjustments, and refine tasks in close coordination with your development team and/or 3rd party vendors. They are the glue that keeps everyone rowing in the same direction with agreed-upon timelines, accelerating the completion of your project, the right way, the first time.  

Yes, your V-PL is capable of managing multiple projects simultaneously, however, because V-PLs operate on a fractional basis, rates are quoted based on the unique demands of each project and the skills and experience required. 

No. We charge a flat weekly rate for guiding or driving your project. Estimated completion timeline are provided during the initial mapping step. Our goal is to dive in, finish your project, and smoothly transition out, while guiding you and your team how to efficiently leverage the  same efficient process for predictably delivering your future development needs.  

We’ve found a fixed-scope approach generally falls short of expectations, disappointing both stakeholders and development teams. Needs and priorities often change mid-stream as business dynamics evolve and the environment shifts. Inevitably, deadlines become moving targets, teams enter “hair-on-fire mode” and the risk of project fatigue sets-in. Too often, the result is disruption, turnover, and loss of momentum while projects are re-defined and new terms are quoted and agreed upon. We decided to remove this constraint in favor of a more flexible and friction-free model that allows for rapid adaptation at any point during development, an approach that embraces your changing requirements, even late in development. This allows maximum flexibility to pivot on the fly as knowledge is gained from real world events. Ultimately, projects are delivered sooner with greater accuracy, more closely reflecting actual business needs, feedback, and market conditions at the time of delivery.   

Life happens. No project is immune and there are always barriers along the way. A little preparation, however, goes a long way. We maintain an ever-growing pool of creative and technical talent that can often jump-in on a moment’s notice. Sometimes, however, a new project member is required.  This generally takes less than a week depending on availability and role requirements. 

We transfer your completed assets to you, at which point, you are free to take-over complete control of your project’s ongoing evolution. Or, we can help you manage your new assets under one of our Managed Services programs. That way, you can continue focusing elsewhere.

V-PLs are experienced project managers charged with completing projects. They are not virtual assistants nor do they fill other roles within an organization. They have a singular focus to ensure your project is completed according to your precise requirements as quickly as possible. They define requirements, milestones, and acceptance criteria in clear language creative and development teams understand, assigning tasks accordingly and monitoring daily progress. They troubleshoot issues, remove barriers, and empower teams to consistently meet their commitments and perform their best, optimizing efficiencies throughout. When tasks fall behind, they identify the root cause and immediately troubleshoot. They review progress, check quality, gather feedback, and maintain strategic alignment with stakeholders. They guide teams toward self-organization, instilling a sense of purpose and focus while minimizing distraction, managing conflict, and fostering a positive, collaborative environment for everyone involved.