Accountability and responsibility often get used interchangeably, but they’re not the same thing. Accountability is external. It’s one-directional. “Do this by Friday at five.” It carries the tone of command and control, assuming people won’t follow through unless pressure is applied. Responsibility is internal. It’s bi-directional and collaborative. “I make a commitment to …
Capacity Building
Leadership Minute: Building a Business that Builds People Want to know how one company hit 30% annual growth — every year —for a decade? Robert Glazer’s company, Acceleration …
Reducing the Noise
Leadership Minute: Calm the Noise and Help the Team Refocus The constant stream of notifications, pings, emails, and last-minute requests is draining team productivity. And it’s not just hitting goals taking the hit — focus and decision quality suffer too. The study In Search of Lost Focus by The Economist points out how digital overload …
